Shipping policy

Order Processing Time

All orders are processed within 1 business day after payment confirmation.

Before shipment, each product undergoes a quality inspection to ensure that your order is accurate and meets our quality standards.

Please note:

Total Delivery Time = Processing Time + Shipping Time

The estimated delivery time starts from the date your order is shipped, not from the date your order is placed.

Shipping Time

We provide shipping services within the United States.

Most orders are delivered within:

3–8 Business Days

Delivery times may vary depending on your location and other factors beyond our control, including:

  • Carrier transportation schedules
  • Weather conditions
  • Holidays
  • Unexpected logistics delays

For the most up-to-date delivery information, please refer to your tracking details.

Shipping Methods & Costs

Country/Region
Estimated Shipping Time
Shipping Fee
United States
3–8 Business Days
Free Shipping

We currently offer free shipping within eligible areas of the United States.

Additional customs duties or import fees do not apply to domestic U.S. shipments.

Shipping Coverage

We currently ship orders within the continental United States.

Shipping is available to most addresses located in the United States, excluding:

  • Hawaii
  • Alaska
  • U.S. territories and remote areas

If you are located in an excluded area, please contact our customer service team before placing your order to confirm shipping availability.

Delivery Delays

We make every effort to deliver your order within the estimated timeframe.

However, actual delivery times may occasionally be affected by circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier delays
  • Transportation interruptions
  • Incorrect or incomplete shipping information

We appreciate your understanding in these situations.

Lost or Missing Packages

If you have not received your package within the estimated delivery timeframe, or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service team immediately.

We will work with the shipping carrier to investigate the issue and assist you with a resolution.

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or failed deliveries caused by incorrect address information provided by customers.

Damaged Items Policy

If your package arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Order number
  • Photos or videos of the damaged package/product
  • Description of the issue

Our team will review your request and provide an appropriate solution, including replacement or refund when applicable.

Contact Us

If you have any questions regarding shipping, delivery times, or order tracking, please contact our customer service team.

We are always happy to assist you.